Fortinet client solutions (including firmware updates and technological assist) demand product registration. Take a instant now to sign-up your products for the Fortinet Customer support and Guidance Website:
This post features an outline of different registration selections accessible for Fortinet items and delivers recommendations according to customer circumstances.
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When you have received equally the login credentials of a aid account and also the Procedure Serial Variety of the unit to sign up, do the next:
FortiCare Technical Aid aiuta migliaia di aziende in crescita a ottenere il massimo dai loro investimenti nei prodotti e servizi Fortinet. FortiCare Complex Assist è un servizio di supporto for every dispositivi che fornisce ai clienti l’assistenza di oltre one.
Supply the account ID and username for the revenue agent. The solutions will likely be registered to the account in problem. Crucial: ensure the right aspects are offered.
The serial variety of the device you want to sign-up. You'll find this facts making use of either the CLI or the GUI just after powering up your appliance:
Major and secondary HA users may be registered to FortiCare simultaneously from the key device by using the Sign up button. The secondary device will sign up throughout the click here HA proxy.
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When the products and solutions are actually registered, they may be provisioned with FortiZTP to the appropriate Fortinet material management technique for instance:
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Validate the solution entitlement preview and related products and services, read through through the phrases and choose the checkbox to simply accept, then click Affirm.
Most important and secondary HA customers might be registered to FortiCare concurrently from the key unit by using the Sign up button. The secondary device will register with the HA proxy.